Do-Not-Disturb (DND)

In line with NCC regulations, mobile network operators are now required to implement a Do Not Disturb (DND) service enabling gsm subscribers to opt-in or out of receiving promotional bulk SMS and VAS messages. This new policy however, does not affect our delivery rate. Our system is built to ensure ~100% delivery rate, hence you do not need to worry about deliverability to such numbers. Notice that DND numbers may take slightly higher units per page of sms

rUPDATE & Sender Name Request

We have considerably reduced the incidences of rUPDATE on our platform, hence only truly DND-subscribed phone numbers may deliver with the rUPDATE issue. All gsm numbers, including those on network operator MTN will deliver with their correct sender names. Note also that messages to DND numbers may deliver with default sender name rUPDATE only if the chosen name has not been registered prior to sending. To commence the process of sender name registration, write to [crew].