FREQUENTLY ASKED QUESTIONS - FAQ



General Bulk SMS Questions & Answers

Trying to send many text messages using your mobile phone can be tedious and credit-consuming. Bulk SMS is a system of text messaging whereby you can utilize a gateway to send on a large scale. This allows you to choose your own sender name that will appear on the receivers’ phone. Bulk SMS platform like www.miyapp.com enables you to reach your target group – customers, partners, members, staff, relations, friends, contractors, vendors, and the general public in an affordable and easier way.
This can also be leveraged to send bulk text messages with any web-based application via API integration.

Upon successful registration, you are automatically credited free credits to test our bulk SMS service. Create an account here. You will receive a code with which to validate your account on first login. You will be taken to your personal Dashboard, click on Compose. Note the boxes for TO (enter recipient number here), FROM (sender name such as your company name, 11 characters maximum), MESSAGE (type in your message). Click on Send button, then Confirm.

Our bulk SMS prices can be found on our pricing page. You can also find a list of countries we cover presently on the coverage page.

We have multiple payment options including online payments, and bank transfers. Please find our sms packs on the pricing page.

Yes, we deliver to all GSM networks in Nigeria which includes MTN, Glo, Airtel, 9mobile (Etisalat), and some CDMA networks including Starcomms, Visafone, and Multilinks.

You can send to over 850+ Networks around the globe. You can also test delivery to any country with your free units before you launch your main campaign.

No, each country has its own set of networks and these have different prices. You may find a detailed international unit cost listing on the coverage page.

You may recharge your account at anytime on any day. For your convenience, we have made available various ways to choose from: ATM payment, online bank transfer, debit or credit card online payment, and bank deposit.

You can recharge your account anytime, any day. Monday to Sunday 24 hours, 7 days a week.

No, your SMS units do not expire.

No. We charge the same to all GSM networks in Nigeria, 1 unit = 1 SMS page. Only DND numbers will take slightly higher units.

One page of SMS is equal to 160 characters of normal text. If your SMS goes beyond 160 characters, it becomes 2 pages. And subsequently 3 pages for more that 302 characters, and so on.

Yes you can. Both on your browser or by using the mobile app which can be dowloaded from Play Store.

You may send SMS to up to 100,000 (one hundred thousand) numbers at once. But we advice that you break it into smaller batches.

A sender ID is a customised name you want the recipients to see when they receive your message. For example, you have received alerts from your bank with sender ID like ECOBANK, GTBank, DiamondBank, FirstBank etc. Your Sender ID can be the name of your company, church or school. You can use any name but it should not be more than 11 characters.

You may use as many sender ID's as you wish, without any restrictions whatsoever. But ensure you do not use names of brands, institutions and statutory bodies of which you are not the official representative.

The sender name can be a maximum of 11 characters including any spaces. For example, the word TestSMS is 7 characters long and would fit into the sender name space. But the word MiyappTestSMS is 13 characters long and would not go.

Once you pay at the bank and we receive the notification we will credit your account. But you can also notify us of your payment by contacting us on +2348138002199 or crew @miyapp.com.

You will receive your credit immediately with online payments.

Yes, we have a well built SMS scheduler system that sends your SMS automatically once the time you set is reached.

Yes. You can join our SMSplus reseller and start earning decent revenue that will change your life. Read more here

Our webpayment portal accepts all credit/debit cards issued by Nigerian banks.



Reseller Partnership Bulk SMS Questions & Answers

Yes. We have various partnership systems you too can benefit from and become part of our success story. Receive bulk sms units at highly discounted rate and sell to your customers at your own choice price. As a reseller, you may qualify for a free website, and also make money selling our highly discounted SMS recharge voucher PINs.

To become our partner and make money reselling bulk sms voucher PINs, start by creating a free account here. To join our reseller programme that guarantees long-term online business success, click here.

On our platform, we make every effort to keep all stress away from our resellers. You concentrate on making sales and keeping the profits to yourself. In addition, we give you sms units at special low rates, while you have the 100% freedom to decide on your own selling price. You decide how much sales you make in a month, and how much profit you make from each sales.
In other words, you can buy sms for as low as N1.5 or less and resell for as much as you like. Take for instance, you obtain bulk sms units at the reseller rate of N1.50, you will be realizing an instant 100% profit when you start selling at the average retail price of N3/unit. This means, if in a month you make up to 1m unit sales, your profit will amount to N1,500,000. You have no worry about site downtime/maintenace or yearly web hosting fees. We have our resellers at heart, and for same reason we have made provisions for that ahead of time.
This is how our reseller bulk sms systems works...you are in full control of your own monthly earnings.

You can be sure of full 24/7 technical support, as our tech crew work round the clock to take care of the technical issues on the platform.

Please send email to crew @miyapp.com, call our support line, or chat directly with any of our representatives on WhatsApp here and we shall be more than happy to answer your questions as soon as possible.

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